baji deb Privacy Policy

baji deb is an online betting and casino platform that provides services to Bangladeshi users. This Privacy Policy ("Policy") sets out how we handle your personal information when you use our website bajideb.cam.

By registering on our platform, using your account, or accessing any of our services, you are considered to have accepted the terms of this Policy. Alongside reading this Policy, we also recommend reading our Terms and Conditions page carefully, as both govern the relationship between you and us.

We believe that transparency and trustworthiness are the foundation of a healthy platform. We are therefore committed to being completely open about how we manage data.

baji deb collects user information in several ways. This information falls into two main categories — information you provide directly to us, and information collected automatically.

2.1 Information You Provide Directly

Information you provide when registering, logging in, or filling out other forms:

• Full name and date of birth
• Mobile number and email address
• Residential address
• National ID or passport number (for identity verification)
• Payment-related information — such as your bKash, Nagad or Rocket account number or bank account details

2.2 Automatically Collected Information

When you visit our website, the following information may be collected automatically:

• IP address and device type
• Browser type and version
• Page visit duration and history
• Referral source (where you came from before arriving at our site)
• Cookies and session data

2.3 Transaction and Gaming Information

All financial transactions, betting activity, deposit and withdrawal records, and bonus claim history during your time on the platform are stored securely on our servers.

baji deb uses your personal information only for specific and legitimate purposes. The main areas of use are listed below:

3.1 Account Management and Identity Verification

We use your personal information to create, manage and keep your account secure. This includes OTP verification, password recovery, and detection of suspicious activity.

3.2 Processing Financial Transactions

Your information is used to process your deposit and withdrawal requests, apply bonuses correctly, and maintain a record of transactions.

3.3 Customer Support

Our 24/7 live chat and email support team may view your account information to resolve your issues quickly and effectively. This is used solely to improve the quality of your service.

3.4 Promotional Communications

With your consent, we may send you new bonuses, promotions, or important updates by email or mobile. You can request to stop receiving these at any time.

3.5 Fraud Prevention and Platform Security

We analyse information to prevent unauthorised access, fraudulent activity, and money laundering. This ensures a safe environment for all users.

baji deb has put modern technical measures in place to ensure the security of your information.

4.1 Encryption and SSL

Our website uses SSL (Secure Socket Layer) technology, which encrypts all data exchanged between your browser and our servers. This means third parties cannot intercept, read, or alter your information in transit.

4.2 Access Control

Only staff members who need your personal information for specific tasks can access it. All access is logged and reviewed regularly.

4.3 Data Retention Period

We retain your information for as long as your account is active or as long as it is needed to provide services. Where legal or regulatory obligations apply, some information may need to be kept for a defined period after account closure.

4.4 Response to Data Breaches

If an unexpected data breach occurs, we will promptly notify affected users and take the necessary steps to limit any harm.

baji deb never sells your personal information or transfers it to third parties for advertising purposes. However, limited sharing may be necessary in certain circumstances:

5.1 Payment Service Providers

To process your deposits and withdrawals, the necessary financial information is exchanged through bKash, Nagad, Rocket, and bank services. These third parties are governed by their own privacy policies.

5.2 Technology and Service Partners

Technology providers that help operate our platform (such as server hosting and game provider studios) may access the minimum information necessary. All such partners are bound by strict confidentiality agreements.

5.3 Legal Obligations

Disclosure of information may be required in response to court orders, lawful requests from law enforcement agencies, or demands from other legitimate authorities. In such cases, we will comply with applicable law.

5.4 Corporate Changes

In the event of a business merger or acquisition, user information may be transferred. In such cases, the terms of this Policy will continue to apply and users will be notified in advance.

Our website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser.

6.1 Essential Cookies

These cookies are necessary for the core functions of the website — such as maintaining your logged-in status, ensuring session security, and remembering your cart or preferences.

6.2 Analytical Cookies

Analytical cookies are used to understand how the website is used. This information is collected for the purpose of improving our services and is kept in anonymous form.

6.3 Cookie Controls

Cookies can be disabled or deleted from your browser settings. Please note that disabling essential cookies may cause some website functions to stop working correctly.

Every user registered with baji deb has the following rights regarding their personal information:

1. Right of Access: You may request to know what information we hold about you.
2. Right to Rectification: You may request that any inaccuracies in your personal information be corrected.
3. Right to Erasure: In certain circumstances, you may request that your information be deleted.
4. Right to Restrict Processing: In some cases, you may ask that processing of your information be restricted.
5. Right to Portability: You may receive your information in a structured format.
6. Right to Object: You may object to promotional communications or certain types of data processing.

To exercise these rights, contact our support team. Visit our FAQ page for details on how to reach us.

baji deb strictly prohibits use by anyone under the age of 21. Our platform is intended solely for adults (21+).

We verify age at the time of registration. If a user is found to have registered using false information, that account will be closed immediately and all transactions will be considered void.

To learn more about responsible gaming and what we do to protect minors, please read the Responsible Gaming Guide page.

You may request to close your baji deb account at any time. A request to close your account can be submitted to our support team by email.

9.1 Data Deletion Process

Once a request to close an account is accepted, we will delete or anonymise your personal information as quickly as possible. However, financial transaction records or information subject to legal obligations may need to be retained for a defined period.

9.2 Pending Transactions

If there are any pending withdrawals or bonuses at the time of an account closure request, arrangements will be made to complete these first.

baji deb reserves the right to update this Privacy Policy when necessary. If significant changes are made, a notice will be posted on the website and registered email addresses will be notified. Continued use of the platform after a new policy is published will indicate that you have accepted the updated policy.

10.1 How to Contact Us

If you have any questions, concerns, or information requests regarding this Policy, please contact us in the following ways:

• Live Chat: Chat window in the bottom right corner of the website — active 24/7, support available in Bengali and English
• Email: [email protected]

Visit About Us for general information about us. We aim to respond to all requests promptly.

10.2 Dispute Resolution

If any dispute arises in connection with this Policy, we ask that you first contact our support team. We are committed to resolving issues through discussion.